Services

Design & Implementation Services

Expertise, Technologies, Tools And Ideas To Deliver A Public Safety Communication & Intelligent Solution That Guarantees The Outcomes You Seek. There Are Many Things That Go Into Deploying Seamless, Streamlined And Trouble-free Implementation.

Support Services

Ongoing Assurance And Expert Support For Your People And Your Equipment By Providing Preventive and Corrective maintenance For Piece Of Mind.

24 X 7 Service Desks with Service Level Agreements

Connect with FX COMM SOLUTIONS Support Engineers 24 hours a days, 7 days a week for reporting, recording and resolution of incidents. Engineers work to published Service Level Agreements (SLA) for response and service restoration – ensuring your priority becomes theirs.

FCS Support Engineers perform problem resolution activities ranging from end-user assistance to remote diagnostics, all the while updating status, notes and results viewable in your custom online service account.

Logistics and Warehouse Management

Our warehouse located in Klang Valley able us to provide end to end logistic services including warehouse management such as storage space rental, staging and inventory services to our client tailor to their needs.

Asset Management – Proactively track, manage and maintain your assets anytime – anywhere.

Storing asset identification, location and ownership information – keeping everything in one place.

Tracking asset transfer, status change and maintenance events – building a complete history of activity

Software Maintenance

Proactively prevent faults, improve performance and adapt to changing environments by accessing current releases of firmware and software. Full version releases with new features – not just point release bug fixes – are regularly available and fully supported so you get the maximum advantage when you decide to update your communications system.

With each new release, you receive an email alert and courtesy phone call from a FX COMM SOLUTIONS Support Engineer announcing its availability and discussing updates that may offer helpful preventative measures based on your system.

Warranty Repair

Feel secure in knowing FX COMM SOLUTIONS is intentionally organized to ensure the most rewarding experience for you.

In the event a defect is found, FCS will promptly correct the problem through spare management, repair or replacement and resolve the issue as required. We’re that committed to quality and your satisfaction.